The questions you ask prospective suppliers of board portals will have a significant impact on the effectiveness, efficiency, and security of your meetings. The best portal will give your administrator confidence, shave days off the time needed to prepare materials, and offer ease of use and the most secure security. It will enable high-contributing directors to be fully engaged in meetings, and provide tools to ensure a smooth flow between meetings that allows them to concentrate on governance and strategy.
Choose a vendor that is well-known as a supplier of robust and flexible features. They should also have an intuitive interface and safeguard sensitive data with robust encryption be able to integrate with your existing systems, and offer an electronic signature solution that’s efficient. It is also important to look into the company’s security certifications (such as CMMI-SW, SOC 2, ISO 27001, or HIPAA) and third-party security audits that they have completed.
In the end, it is crucial that your portal is linked to the email system in your organization and also has integrated integration capabilities for storage solutions for documents. This allows your company to communicate with its members through traditional channels instead of relying on emails that can be monitored outside of company lines.
You should also find out whether the vendor provides responsive customer support that is available 24 hours a day. Leading portal providers have a dedicated support team that is able to assist you and your board members with any concerns. They are also happy to provide testimonials from other organizations who have implemented their solution.