Virtual communication allows us to connect with people from all over the world in various ways. Videoconferencing tools, chats, calls, and online meetings are all possible. These tools allow teams to stay connected, exchange information fast and improve their collaboration. They also enable organisations to expand their reach and communicate with a larger audience.
It is crucial to have a documented and established communication process for your team when working remotely. It should cover topics like when and how to schedule meetings, expected responses, and the proper way to escalate urgent concerns.
Furthermore, a planned procedure will ensure that everyone on the team is on the same page regarding project progress, deadlines and any other important updates. Meetings help create a sense of unity that helps to cultivate positive working conditions.
Getting Virtual Communication Right
Communication in the virtual workplace can be problematic particularly when certain forms of communication lack non-verbal signals. Text messaging and instant messaging for example, do not allow for a clear understanding of the tone and intention. It is easy to miss a subtle hint that the comment is sarcastic or assume an innocent meaning.
Group chats and meetings are not permitted to make use of hand gestures. This is an essential part of communication. For example, a thumbs up can mean approval or a raised hand may be a sign of asking an inquiry. It is essential to use tools which support a wide range of communication methods so your employees are able to choose the one that best suits their needs.
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